Instructions for revocation
Revocation right for consumers
You have the right to cancel this contract within 14 days without giving reasons. The cancellation deadline shall be fourteen days from the day
- on which you or a third party named by you, who is not the forwarder, have taken possession of the goods if you have ordered one or more items as part of a single purchase order, and these are delivered in a single consignment;
- on which you or a third party named by you, who is not the forwarder, have taken possession of the final item if you have ordered multiple items as part of a single purchase order, and these are delivered in separate consignments;
- on which you or a third party named by you, who is not the forwarder, have taken possession of the final consignment or final part if you have ordered goods which are supplied in multiple shipments or parts;
In order to exercise your revocation right, you must notify us (Bültel Worldwide Fashion GmbH & Co. KG, Rheiner Str. 28, 48499 Salzbergen, Germany, phone +49 (0) 5976 27 700, by e-mail at email@example.com), giving a clear declaration (for example a letter sent by mail or e-mail) about your decision to cancel this contract. You can use the attached specimen cancellation form for this purpose, but it is not essential to do so.
To meet the cancellation deadline, you must only send a notification that you wish to exercise your right to cancel before the end of the cancellation deadline.
Consequences of the revocation
If you cancel this contract, we must return all payments which we have received from you, including delivery costs (with the exception of additional costs resulting from you selecting a method of delivery other than the lowest cost standard delivery method we offer) without delay and at the latest within fourteen days from the date on which we received notification of your cancellation of this contract. We shall use the same method of payment for the repayment that you used for the original transaction, unless an express agreement to the contrary has been made with you; you shall not be charged any fees for this repayment in any event.
We may refuse to make the repayment until the goods have been returned to us or until you have provided evidence that you have returned goods, whichever happens earlier.
You must return or hand over the goods to us without delay and in any event at the latest within fourteen days from the day on which you notify us of the cancellation of this contract. This deadline shall be satisfied if you dispatch the goods before the end of the period of fourteen days.
We shall pay the costs of returning the goods.
You shall only be liable for the loss of value of the goods if this loss of value is the result of handling the goods for purposes which go beyond checking their characteristics, properties and function.
Grounds for exclusion or invalidity
The right to cancel shall not apply under § 312g Para. 2 of the German Civil Code for contracts for the delivery of goods which are not ready-made and whose production depends on an individual selection or determination by the consumer or which have been clearly tailored to the personal needs of the consumer, and this right shall expire prematurely for contracts for the delivery of sealed goods which cannot be returned for reasons of health protection or hygiene if the seal has been removed after delivery.